The Associate of Science Professional Sales & Customer Service builds upon the Diploma program in exploring broader and more sophisticated sales and servicing principles and techniques including integrated branding, critical thinking, and legal and ethical considerations for selling in particular and business in general. The student will also begin to use and understand computer applications including spreadsheets and basic accounting, so vital to the sales process. At this level, personal professional development is also approached on an intra-relationship basis. The program concludes with our “Capstone” project, requiring students to apply concepts, techniques, and skills learned in their program of study by completing a comprehensive simulated project.
Professional Sales and Customer Service
Diploma Program – 9 Months / 41 Credits
Associates Degree Program - 20 Months / 90 Credits
The coursework teaches students to apply practical sales techniques in a range of situations, to act as intermediaries between customers and suppliers, and comprehend the complex interrelationships between the salesperson and the other components of business. Graduates of the Professional Sales & Customer Services programs are qualified for entry-level sales and customer service positions for small to medium-sized manufacturers, wholesalers and retailers.
Associates Degree Program
The Associates Degree Program builds upon the Diploma Program with studies in (see Diploma Program):
- Computer Applications
- Excel Spreadsheets
- Integrated Branding
- Legal Environment of Business
- Critical Thinking
- Professional Development
- And more